Articles

Some Perspectives on Knowledge Management

Knowledge management is essential for all profitable and viable businesses as we approach the 21st century! To succeed, businesses need access to, and become proficient in, the use of effective tools, methods, and practices that allow them to become self-sufficient and leveraging knowledge well.  Although the realization that knowledge is the enterprise’s most important asset is gaining broad acceptance, many business leaders admit that effective methods are often lacking to plan and manage the creation, organization, distribution, and realization of the value — the use — of knowledge and other intellectual assets. In effect, they have insufficient influence on how well these assets are managed to secure their enterprise’s success. Many leading companies pursue KM to achieve and sustain world-class performance. For some, the value of KM is unquestionable and long-term. Others have started to make expectations explicit and to quantify achievements.

Reports Articles and Presentations

100+ KM Case Stories (.pdf)
Application of Knowledge Management in Public Administration (.pdf) (2000)
Assessment of the State of Intellectual Capital in XY Corp. (.pdf) (1999)
Comprehensive Knowledge Management (.pdf) (1999-4, Rev. 2)
Dangers in Media Violence (.pdf) (1997)
Enterprise Knowledge Management (.pdf) (2007)
Future KM Scenarios (html)
The Intelligent Enterprise and Knowledge Management (.pdf) (2000)
KM 20 Years Later (2004) (.pdf) (.ppt)
KM Glossary (.pdf)
Knowledge Management: An Emerging Discipline Rooted in a Long History (.pdf)
Knowledge Mangement for the Competitive Enterprise (.pdf) (2009)
A Knowledge Management Model for Situation-Handling (.pdf) (2003)
Knowledge & Society (2006) (.pdf)
New Generation Knowledge Management: What May We Expect?(.pdf) (2002)
On Conceptual Learning (Elisabeth H. Wiig, co-author) (.pdf) (1999)
People-Focused KM (2004) (.pdf) (.ppt)
Situation Handling and Mental Models (2004) (.pdf) (.ppt)
Societal KM (2004) (.ppt)
Successful Knowledge Management: Does It Exist? (.pdf)

Diagrams

The Institutional Knowledge Evolution Cycle–Revised (.pdf)
Enterprise Knowledge Domain (.pdf)
Societal Knowledge Flows (.pdf)
Knowledge Transfer Process (.pdf)
Knowledge Benefit Chart (.pdf)
The Personal Knowledge Evolution Cycle (.pdf)

Short Notes