Knowledge management is essential for all profitable and viable businesses as we approach the 21st century! To succeed, businesses need access to, and become proficient in, the use of effective tools, methods, and practices that allow them to become self-sufficient in managing knowledge well. Although the realization that knowledge is the enterprise's most important asset is gaining broad acceptance, many business leaders admit that effective methods are often lacking to plan and manage the creation, organization, distribution, and realization of the value -- the use -- of knowledge and other intellectual assets. In effect, they have insufficient influence on how well these assets are managed to secure their enterprise's success. Many leading companies pursue KM to achieve and sustain world-class performance. For some, the value of KM is unquestionable and long-term. Others have started to make expectations explicit and to quantify achievements.

Successful Knowledge Management: Does It Exist? (.pdf)